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Posts tagged ‘Banking’

Pornographers buy West Ham United

Posted by Paul Seaman under West Ham United on 19 January 2010. 9 comments.

My football club has been sold to pornographer David Sullivan and to Ann Summers‘ naughty lingerie-chain owner David Gold. Am I worried? Am I heck. More »

BM’s COO Roman Geiser interviewed

Posted by Paul Seaman under PR issues on 12 November 2009. One comment.

When local boy Roman Geiser, Burson-Marsteller’s Swiss CEO, was catapulted into the stratosphere as Chief Operating Officer for EMEA, I just had to make the twenty-minute train ride to Zurich to interview him. More »

Cohn & Wolfe tells bank bosses to communicate

Posted by Paul Seaman under Crisis management / Trust and reputations on 10 March 2009. One comment.

There’s a timely call in today’sTimes for bank bosses to take the lead in restoring the reputations of their own institutions. Some have, but the message remains valuable. More »

Bankers shouldn’t blame the media. They should join it

Posted by Paul Seaman under Crisis management / Media issues / Trust and reputations on 23 January 2009. One comment.

PR Week reports that the British Bankers’ Association (BBA) executive director of communications Lesley McLeod says the banks are getting a bum rap because of “inexperienced’” reporters who “fail to understand the crisis” or the “issues” it presents. What, and the BBA has to sit idly by? Why doesn’t it get stuck in? More »

John Varley, of Barclays, unspun

Posted by Paul Seaman under Crisis management / PR issues / Trust and reputations on 20 December 2008. One comment.

Barclay’s Chief Executive, John Varley, has been brilliant on Sky TV, the BBC Radio 4’s Today programme (and later this week on Panorama). Not a moment before time, we have a senior current banking figure not only talking (that’s very rare) but talking like a human being. More »

UBS’s apology stumbles in the snow

Posted by Paul Seaman under Crisis management / Trust and reputations on 17 December 2008. No comments.

Cleared snow from our road. Went to Basel. Got back and my wife said I had a letter from Peter Kurer, chairman of UBS. Whoopee. And yikes. Perhaps he’s suing me over my blog. More »

More home truths from mortgage lenders

Posted by Paul Seaman under Crisis management on 11 December 2008. No comments.

Here is a good example of preemptive crisis management. It is a text-book example of how to manage a controversial issue by facing up to market realities. More »

UBS puts up decent PR show

Posted by Paul Seaman under Crisis management / Trust and reputations on 3 December 2008. No comments.

Last week I had coffee with a PR executive who helped manage Thursday’s UBS shareholders’ meeting in Lucerne. We met at Sprüngli on the Paradeplatz, the branch of the posh chocolate, cake and coffee shop favoured by wives of Zurich gnomes. He gave me an insider’s account of his work to restore trust in the Swiss icon. More »

The Barclays battle and the lovely new PR war

Posted by Paul Seaman under Crisis management on 25 November 2008. No comments.

Yesterday Barclays Bank won the vote to endorse its billions of Arab fund-raising. Its board was attacked from all sides, even by those voting for the deal. Welcome to the world of recession business. Clients are going to have hard cases to sell. That’s our real job. It’ll be exhilarating. More »

Welcome home truths about the mortgage crisis

Posted by Paul Seaman under Crisis management on 24 November 2008. No comments.

There’s an arctic snow storm outside. Even my Dachshund refuses to leave the house. So whilst we’re gratefully holed up in my Swiss home I’m going to write about those losing theirs in the UK. Naturally, I’m interested in the explanations given by the institutions which are turfing them out. More »

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