Paul Seaman's online review

Contrary to popular crisis management mythology, most dramas and disasters aren’t really crises at all. Chin up: things aren’t often really all that bad. More »

Made public yesterday, the last words from a family of four: “We’re in a Lexus. . . and we’re going north on 125 and our accelerator is stuck. . . we’re in trouble. . . there’s no brakes. . . we’re approaching the intersection. . . hold on. . . hold on and pray. . . pray.” More »

Manchester United and Manchester City have advised their players against using social media accounts. It would seem the players have accepted the advice. The WSJ has taken a similar stance on SM. There are serious issues here to explore. More »

Unite trade union leaders representing BA cabin crew are yelling that being told by the High Court that they can’t strike is a “disgraceful day” for democracy. That’s humbug! By declaring their ballot illegal the court did them a favour. More »

What’s the difference between marketing and PR? That’s a good question, particularly when the likes of Lord Chadlington and Lord Bell are, rightly, calling for more integration between the two disciplines. More »

As a reputation strategist, I find Ryanair fascinating. Judging by the response to my first post here and on Linked-in’s PR Group discussion pages, I’m not alone.  More »

I’ve got that post-holiday feeling (seven days by Lake Lugano, thanks). You’ll know it. Suddenly I think I understand lots of stuff … So here’s what I think is going wrong in a good deal of PR thought. More »

The BBC now reports that Harris Tweed’s Chief Executive denies that the company is “de-Scottishifying” its brand in the US as was reported in The Times today. More »

I read in this morning’s The Times that in the US, Harris Tweed has decided to de-Scottify its brand following the release of the Lockerbie bomber. How dumb do Harris Tweed think Americans are?  More »

Neville Hobson, arguably Britain’s leading social media blogger, has replied to my charge that social media do not change the rules of business. He says: This is no fad, this is a revolution. Let’s take a closer look at his arguments. More »