Posted by Paul Seaman under Crisis management / Energy issues on 12 May 2010. 5 comments.
At the Senate hearing into the Gulf of Mexico oil spill BP, Transocean and Halliburton disputed each other’s account of what caused the accident. It was a messy affair. But in it I glimpsed the makings of a much-needed corrective PR campaign. More »
Posted by Paul Seaman under Crisis management / Media issues / Trust and reputations on 1 February 2010. 4 comments.
Warning: this post is counter-revolutionary. A recent BBC’s Culture Show celebrated how Wikileaks exposes anything which comes its way with no chance of legal comeback. Supposedly this will usher in a revolution in openness. Here’s the case against transparency in defence of trust. More »
Posted by Paul Seaman under CSR reality check / Trust and reputations on 15 October 2009. 4 comments.
Disclosure: I’ve never flown Ryanair. So I might be speaking out the bottom of my non-reclining seat. However, I love most of Ryanair’s PR. Here’re ten reasons why (and the cavil). More »
Posted by Paul Seaman under Crisis management / Trust and reputations / Zurich on 3 December 2008. No comments.
Last week I had coffee with a PR executive who helped manage Thursday’s UBS shareholders’ meeting in Lucerne. We met at Sprüngli on the Paradeplatz, the branch of the posh chocolate, cake and coffee shop favoured by wives of Zurich gnomes. He gave me an insider’s account of his work to restore trust in the Swiss icon. More »
