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Posts tagged ‘confidence’

PR should help leaders lead, not listen

Posted by Paul Seaman under CSR reality check / Opinion research / Trust and reputations on 28 February 2010. 6 comments.

Here’s a manifesto in favour of decent top-down adult leadership rather than the febrile fashions of the crowd.   More »

Let’s not turn media dramas into real crises

Posted by Paul Seaman under Crisis management on 12 February 2010. One comment.

Contrary to popular crisis management mythology, most dramas and disasters aren’t really crises at all. Chin up: things aren’t often really all that bad. More »

Profit and risk need better PR

Posted by Paul Seaman under CSR reality check on 10 February 2010. No comments.

Being socially aware didn’t make Big Pharma innovate. Here’s a risky piece reminding us that profit matters more than seeming nice and safe, whatever the Davos savants pretend or their mantras might say. More »

Blowing the whistle on Wikileaks

Posted by Paul Seaman under Crisis management / Media issues / Trust and reputations on 1 February 2010. 4 comments.

Warning: this post is counter-revolutionary. A recent BBC’s Culture Show celebrated how Wikileaks exposes anything which comes its way with no chance of legal comeback. Supposedly this will usher in a revolution in openness. Here’s the case against transparency in defence of trust. More »

How organisations can survive the Tweet-sphere

Posted by Paul Seaman under CSR reality check / Crisis management / Media issues on 26 January 2010. 2 comments.

Manchester United and Manchester City have advised their players against using social media accounts. It would seem the players have accepted the advice. The WSJ has taken a similar stance on SM. There are serious issues here to explore. More »

BA unions in retreat over cabin crew

Posted by Paul Seaman under CSR reality check / Crisis management on 21 January 2010. 5 comments.

Unite, the union representing BA cabin crew, has postponed the threat of industrial action until after the Easter holidays to allow “families to be able to plan their travel arrangements in confidence”. That would appear to be a good PR move, but it isn’t. More »

A gung-ho argument for nuclear power

Posted by Paul Seaman under PR issues / Trust and reputations on 29 November 2009. 6 comments.

BBC Newsnight recently claimed that UK government plans to build a new generation of nuclear power stations to fill the energy gap by 2020 are hopelessly optimistic. The industry responded by claiming it will be on time and on budget. It’s a phoney debate on both sides. More »

France Telecom grovel strategy (Part 2)

Posted by Paul Seaman under CSR reality check / Crisis management on 23 September 2009. 6 comments.

Heather Yaxley’s very sensible comment yesterday in response to my piece on France Telecom’s (FT) suicides, provides an opportunity to say why in my heart of hearts I long to criticise FT’s approach. More »

G20: if only they’d treated us like grownups

Posted by Paul Seaman under Political spin on 7 April 2009. 2 comments.

Initial reports suggested Gordon Brown’s Labour Party gained three percentage points in the opinion polls after last week’s G20 summit in London. However, a poll in today’s The Times suggests that the “New World Order” bounce for Brown was lost in the row over MPs’ expenses and in the post-summit analysis that exposed Gordon’s spin. More »

PRs (not journos) should apologise for the Crunch

Posted by Paul Seaman under CSR reality check / Media issues on 24 February 2009. 6 comments.

This is when I miss London. It stages the debates we need. Last night Polis, the London School of Economics media think tank organised: Why Did Nobody See It Coming? Reporting The Crash – The Debate. The panel was distinguished and Charlie Beckett thankfully gives a good account of it today on his blog. More »

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