Posted by Paul Seaman under Crisis management on 2 March 2010. 5 comments.
Warren Buffett said recently on CNBC that the rules of crisis management are get it right, get it fast, get it out, and get it over. For the first time ever, I’m going to push back on Mr. Buffett’s advice. More »
Posted by Paul Seaman under CSR reality check / Opinion research / Trust and reputations on 28 February 2010. 6 comments.
Here’s a manifesto in favour of decent top-down adult leadership rather than the febrile fashions of the crowd. More »
Posted by Paul Seaman under Crisis management / Opinion research / Trust and reputations on 21 February 2010. 3 comments.
Here’s a critique of the tyranny of apologies and the hypocrisy of sponsors and the general public. It’s a call to all to stop faking it. It is a cry for the return of commonsense, reserve and a mind-your-own-business attitude. More »
Posted by Paul Seaman under Crisis management on 12 February 2010. One comment.
Contrary to popular crisis management mythology, most dramas and disasters aren’t really crises at all. Chin up: things aren’t often really all that bad. More »
Posted by Paul Seaman under Crisis management on 3 February 2010. 3 comments.
Made public yesterday, the last words from a family of four: “We’re in a Lexus. . . and we’re going north on 125 and our accelerator is stuck. . . we’re in trouble. . . there’s no brakes. . . we’re approaching the intersection. . . hold on. . . hold on and pray. . . pray.” More »
Posted by Paul Seaman under Crisis management / West Ham United on 2 February 2010. 2 comments.
Despite having more off-side affairs than Tiger Woods, despite deceiving us all as Dad of the Year, while he dumped the kids to play away, I’m backing John Terry’s claim to remain captain of England. More »
Posted by Paul Seaman under Crisis management / Media issues / Trust and reputations on 1 February 2010. 4 comments.
Warning: this post is counter-revolutionary. A recent BBC’s Culture Show celebrated how Wikileaks exposes anything which comes its way with no chance of legal comeback. Supposedly this will usher in a revolution in openness. Here’s the case against transparency in defence of trust. More »
Posted by Paul Seaman under CSR reality check / Crisis management / Media issues on 26 January 2010. 2 comments.
Manchester United and Manchester City have advised their players against using social media accounts. It would seem the players have accepted the advice. The WSJ has taken a similar stance on SM. There are serious issues here to explore. More »
Posted by Paul Seaman under CSR reality check on 6 January 2010. 9 comments.
Amnesty International has accused Shell Nigeria of human rights abuses, spreading pollution and other crimes against corporate responsibility (CSR). It provoked Paul Holmes, editor and publisher of The Holmes Report, to argue that companies will and should be held to the same standards globally. That’s a naïve response. More »
Posted by Paul Seaman under PR issues / Trust and reputations on 29 November 2009. 6 comments.
BBC Newsnight recently claimed that UK government plans to build a new generation of nuclear power stations to fill the energy gap by 2020 are hopelessly optimistic. The industry responded by claiming it will be on time and on budget. It’s a phoney debate on both sides. More »
