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Posts tagged ‘Trust’

PR should help leaders lead, not listen

Posted by Paul Seaman under CSR reality check / Opinion research / Trust and reputations on 28 February 2010. 6 comments.

Here’s a manifesto in favour of decent top-down adult leadership rather than the febrile fashions of the crowd.   More »

Social media reality check 2010

Posted by Paul Seaman under Media issues on 7 February 2010. 6 comments.

Social media is looking less glossy after bruising encounters with business, personal and political reality. Here’s three glimpses of how it’s no longer so hip, cool or influential. More »

Where was Mr Toyoda yesterday?

Posted by Paul Seaman under Crisis management on 3 February 2010. 3 comments.

Made public yesterday, the last words from a family of four: “We’re in a Lexus. . . and we’re going north on 125 and our accelerator is stuck. . . we’re in trouble. . . there’s no brakes. . . we’re approaching the intersection. . . hold on. . . hold on and pray. . . pray.” More »

Blowing the whistle on Wikileaks

Posted by Paul Seaman under Crisis management / Media issues / Trust and reputations on 1 February 2010. 4 comments.

Warning: this post is counter-revolutionary. A recent BBC’s Culture Show celebrated how Wikileaks exposes anything which comes its way with no chance of legal comeback. Supposedly this will usher in a revolution in openness. Here’s the case against transparency in defence of trust. More »

Edelman’s trust survey interrogated

Posted by Paul Seaman under Opinion research / Trust and reputations on 28 January 2010. 4 comments.

Unaccountably, neither WEF nor Richard Edelman invited me to Davos (I’m just down the road, chaps) to discuss the latest Edelman 2010 trust study findings. So, I’ve decided to interrogate the findings anyway from my Zurich lakeside villa. More »

A reality check for nuclear PR

Posted by Paul Seaman under Political spin / Trust and reputations on 1 December 2009. 2 comments.

The Nuclear Industry Association has just made a daft case about its future. Here’s a bolder, franker reality check PR pitch which might work better. More »

PR is more about messages than relationships

Posted by Paul Seaman under PR issues on 16 November 2009. 4 comments.

Of course PR is about building relationships. Even more than most, our business is diplomacy and even schmoozing and wooing. But let’s not get too soft about our game – or our clients’. More »

What value has a reputation?

Posted by Paul Seaman under Trust and reputations on 23 October 2009. 5 comments.

I found a great quote from Warren Buffett on the PR blog of Dr. Leslie Gaines-Ross, Weber Shandwick’s Chief Reputation Strategist, and it set me thinking. Does Buffett’s quote contradict my take on Ryanair? More »

Why hate Ryanair’s PR? (Part 2)

Posted by Paul Seaman under CSR reality check / Trust and reputations on 18 October 2009. 6 comments.

As a reputation strategist, I find Ryanair fascinating. Judging by the response to my first post here and on Linked-in’s PR Group discussion pages, I’m not alone.  More »

Why hate Ryanair’s PR?

Posted by Paul Seaman under CSR reality check / Trust and reputations on 15 October 2009. 4 comments.

Disclosure: I’ve never flown Ryanair. So I might be speaking out the bottom of my non-reclining seat. However, I love most of Ryanair’s PR. Here’re ten reasons why (and the cavil). More »

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