Tag: Trust

Categories: Culture Wars / Media issues / Political spin / Reviews

21 May 2018

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Media’s lost art of public debate keeps Trump in power

In his just published book Media Madness: Donald Trump, the Press, and the War over the Truth, Howard Kurtz, a former Washington Post columnist, explores how the media became the ‘opposition party’ to an unlikely President. It delivers a compelling account of how,  by refusing to engage in proper debate and resorting instead to insults and fear-mongering, the fourth estate betrayed its historic mission to hold power accountable to the public. He warns that the media’s failure to grapple with the major issues of the day risks damaging their reputation to such an extent that it may never recover. Read on ›

Categories: History of PR / Media issues / Trust and reputations

18 May 2018

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How social media became toxic

Do you remember the advent of social media when they were praised for being disruptive, positive innovations? The talk was of long tails, wisdom of crowds, the end of old-fashioned business models (dead tree press is dead) or statements like the new world is bottom up – or flat – rather than top down. Now they are being discussed by the same enthusiasts as if they were managed by oligarchical villains selling addictive, toxic products and lifestyles to an inert public that is blind to reason. But the commentators’ new-found pessimism is as misguided as their abandoned optimism. Read on ›

Categories: Culture Wars / Opinion research / Trust and reputations

17 December 2017

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Give a big fat no to the concept of unconscious bias

Apple’s first-ever vice president of diversity and inclusion, Denise Young Smith, had the audacity to suggest that being a member of a minority group or a woman are not the only criteria for diversity. She went on the record stating that there can be 12 white, blue-eyed, blond men in a room and they’re going to be diverse too because they’re going to bring a different life experience and life perspective to the conversation. Read on ›

Categories: Crisis management / CSR reality check / PR issues / Trust and reputations

21 November 2017

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Lessons from Paperchase’s retreat: corporate cowardice predates social media

A few thousand tabloid-loathing Stop Funding Hate campaigners, exercising their wrist action on Twitter and Facebook, have persuaded Paperchase to abandon an advertising promotion, which offered readers of The Daily Mail two free sheets of Christmas wrapping paper. What should the advertising and PR community make of this debacle? Read on ›

Categories: Crisis management / Culture Wars / Media issues / Political spin / Trust and reputations

28 July 2017

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German media scores own goal in the Culture Wars

A just published report from the Hamburg Media School, commissioned by the Otter Brenner Stiftung, accuses the German media of succumbing to steamroller journalism in support of Angela Merkel’s refugee policy in 2015 and early 2016. The researchers looked at 35 000 articles published over a 20-week period. They found that the media ceased being professional regarding the refuge crisis, when they adopted an overwhelmingly emotionally-involved tone in favour of the government’s actions. Read on ›

Categories: Culture Wars / Political spin / PR issues / Trust and reputations

27 July 2017

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PR manifesto for combatting the Culture Wars

21st Century PR Issues maintains that within PR circles there is a near-universal conformity governing the industry’s self-destructive, poorly thought-through response to the Culture Wars. In short: the PR business is currently leading clients in the wrong direction. So here is a PR manifesto that sets out how things could be turned around so that we can help our clients keep their end up in the 21st_century Culture Wars. Read on ›