Of course PR is about building relationships. Even more than most, our business is diplomacy and even schmoozing and wooing. But let’s not get too soft about our game – or our clients’. Read on ›

The Occupy Wall Street (OWS) protesters supposedly speak for 99% of us. Some reports in the mainstream media, such as a recent National Journal survey, suggest that the anti-capitalists have the backing of the public. But does the evidence of activity on social media support the claims? It would appear not. Read on ›

Here is the first in a series of profiles of important figures in the PR realm. It is my intention to examine the likes of Edward Bernays, Sigmund Freud, Walter Lippmann and Daniel Boorstin over the next few months. Here’s Marshall McLuhan (1911 – 1980) as a starter. Read on ›

Now Mr Mubarak has fled Cairo the significance of social media in Egypt should become plainer to see. Its work in fomenting and facilitating popular revolution has been done. Was it anywhere near as great as its fans suppose? I think not. Read on ›

The story of the murdered blogger Khalid Said has been an inspiration for protest in Egypt in recent weeks. But many of the claims made in mainstream media about how this struggle played out on social media should be treated with care. Read on ›

In Egypt the authorities have imposed curfews, restricted access to the internet, Twitter and Facebook. Even mobile phones are not working properly. That’s what states do in a crisis; close-down the streets and cut communication links. Let’s explore this some more. Read on ›

I’ve just laughed out loud at Lucy Kellaway’s Weekend FT story about Twitter, and Starbucks’ allegedly smelly toilets, that’s now doing the rounds as Lavatorygate. Read on ›

Remember when Web 2.0 was all about creating, sharing and collaborating to produce Long Tails that favoured small players at the shallow end of the bitstream? Well, now Chris Anderson says the World Wide Web is dead. Goodbye “Free”, hallo value. Read on ›

There’s been lots of talk in PR circles about value networks and the network society. Here I take a closer look at what the fuss is all about and issue a note of caution and a call to moderate the hype. Read on ›

Here’s the second in my trilogy on the Stockholm Accords. This one deals with the Accords themselves, following part 1′s examination of their definition of terms. Read on ›