Credit Crunch

This is the crisis of the moment. Here I review how financial institutions have dealt with it, and I’ve thrown my own wisdom in to the pot.

Categories: Credit Crunch / Crisis management / Media issues / Trust and reputations

23 January 2009

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Bankers shouldn’t blame the media. They should join it

PR Week reports that the British Bankers’ Association (BBA) executive director of communications Lesley McLeod says the banks are getting a bum rap because of “inexperienced’” reporters who “fail to understand the crisis” or the “issues” it presents. What, and the BBA has to sit idly by? Why doesn’t it get stuck in? Read on ›

Categories: Credit Crunch / Crisis management / CSR reality check / Trust and reputations

20 November 2008

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Barclays continues to show the way

As I dug in to my morning Muesli here on the Zurich lake I caught up with yesterday’s FT. There I read an amusing editorial about Barclays being the listening, theatrical bank that headed off a shareholder revolt by the skin of its teeth. It’s true though: in a very clumsy fashion, Barclays and its shareholders are forging a brave new world. The implications for financial PR are profound. Read on ›