Unite, the union representing BA cabin crew, has postponed the threat of industrial action until after the Easter holidays to allow “families to be able to plan their travel arrangements in confidence”. That would appear to be a good PR move, but it isn’t. Read on ›

I found a great quote from Warren Buffett on the PR blog of Dr. Leslie Gaines-Ross, Weber Shandwick’s Chief Reputation Strategist, and it set me thinking. Does Buffett’s quote contradict my take on Ryanair? Read on ›

France Telecom has been getting unwelcome attention. It stands accused of driving 24 of its workers to suicide over an eighteen-month period. Rather than fight its corner, the company seems to prefer the old bad PR strategy: “apologise, reform and move on”. Why so? Read on ›

Gianfranco Zola – manager of West Ham United – is confident that our team’s four-match losing streak is set to end soon. He says it could start on Saturday at the Riverside when we face Middlesbrough, before home matches against Everton and Portsmouth. Read on ›

Today Barclays Bank raised £7.3 billion from Middle East-based investors. That makes Barclays one of the high street’s premier brands, not just in terms of perception, but in terms of reality, along with HSBC. Read on ›

London’s latest shopping extravagnza, the Westfield London Centre, was planned in a boom in another century and opens at the beginning of a recession.

Oh doom, oh gloom, oh glum. Thank goodness, Boris says that view’s nonsense. Read on ›

So, George Osborne admitted on the BBC that he made a mistake meeting Oleg Deripaska on his yacht. It is refreshing and rare for a politician to admit such an error. He has also committed himself on the record to having nothing more to do with party fundraising. Read on ›