The PR business has largely advised institutions to ignore or denounce the seismic shift in public opinion that led the USA to Trump and the UK to Brexit. Some PR professionals have also urged their clients to align themselves more closely with the very agendas that sparked the mass public backlash. But Biden's narrow victory over Trump demonstrates that instead of healing divisions this strategy has made society even more polarised. There is a crying need for the public relations business to help bring people together, to put an end to the disunity within our societies. Here I examine some of the underlying issues. I also suggest some alternative approaches to today's increasingly ineffective corporate PR strategies, mantras and fads. More »

Latest posts

Categories: CSR reality check

31 October 2011

5 comments

Debating the future of CSR

I have just been to Italy. I went on a slow-paced Swiss train from cloudy Zurich past Zug and then over snowy mountains and on to sunny Lugano, Como and Milano before catching the high-speed train to Turin. There at the Industrial Union of Turin I debated Luca Poma about whether CSR was a human responsibility. Of course, I played the bad guy in contrast to Poma’s good guy persona. Read on ›

Categories: Crisis management / Trust and reputations / Zurich

20 June 2011

No comments

How pat PR sells clients short in a crisis

I’m sitting lakeside near Zurich after a swim, and I surf on my friend’s handheld electronic thingamajig. It lands me on Paul Holmes’s eponymous Report. There I click on a video by Richard Levick, CEO of Levick Strategic Communications. He’s discussing three common mistakes that companies and countries make when faced with a crisis. Oops, and he then makes four classic PR errors himself. Read on ›

Posted by Dr. Andrew Calcutt

Categories: Dr Andrew Calcutt / Guest Writers / History of PR / Media issues

13 June 2011

2 comments

Hairy Days for Journalism

On the night of Wednesday 8th June, Alastair Campbell issued a stark warning to British journalists. Speaking ‘in conversation’ with Bill Hagerty, editor of British Journalism Review, New Labour’s former spin doctor warned that journalism risks losing even more integrity by shifting its ‘centre of gravity’ further towards celebrity culture. Read on ›

Posted by Gavin Carter

Categories: Gavin Carter / Guest Writers / Political spin / Trust and reputations

6 June 2011

No comments

Obama’s ratings: PR or political luck?

The president of the United States presides over a sluggish economy. Unemployment is increasing, gas prices are high and his administration’s various initiatives to boost the depressed housing market – a key economic influence – have all failed. Consumer and business confidence remain low and economists are downgrading growth forecasts. Yet Barack Obama’s approval ratings remain above 40 per cent and he seems as popular in Europe as his predecessor was reviled. Is this simply down to public relations? Read on ›

Categories: PR issues

13 May 2011

2 comments

My new-improved site…

Welcome to my redesigned online review. It’s got one big new feature: it handles essay-length material better. These pieces are intended to last longer than your average blog. That’s part of my wider mission now. I want to sketch out some scenarios for the future of PR and produce a book about them. They are mostly to do with how respectable our business ought to be. Read on ›

Categories: Chernobyl / Crisis management / Energy issues / Fukushima / Policy

17 March 2011

9 comments

Reset for nuclear PR

The media says Fukushima is awful because it is worse than Three Mile Island (TMI), even if it’s nowhere near as bad as Chernobyl. But the case for nuclear power survived TMI and Chernobyl, so it can easily survive Fukushima. In fact, even with its accidents, nuclear energy is still worth the cost and it remains the safest of all the major energy sources. Here are some PR messages we need to get out… Read on ›