Carly Fiorina, the former chairman and CEO of Hewlett-Packard, is spot-on in advising CEOs on how to restore trust in their role. Read on ›

I recommend today’s opinion piece column by Libby Purves in The Times. She argues that the first rule of sacking is show some respect. She cites an example of how the BBC fired Ed Stourton, an admired Today presenter, in an ill-mannered fashion. Her point is: times might be hard, but dignity and respect still matter. Mine is: get it wrong and reputations will suffer.

Here is a good example of preemptive crisis management. It is a text-book example of how to manage a controversial issue by facing up to market realities. Read on ›

Sorry to blow my own trumpet, but I have a piece in the Wall Street Journal (Europe) today. Read on ›

Last week I had coffee with a PR executive who helped manage Thursday’s UBS shareholders’ meeting in Lucerne. We met at Sprüngli on the Paradeplatz, the branch of the posh chocolate, cake and coffee shop favoured by wives of Zurich gnomes. He gave me an insider’s account of his work to restore trust in the Swiss icon. Read on ›

Going by the media outrage over shadow immigration minister Damien Green’s arrest, the entire Tory front bench should seek to get its collar felt. The right is discovering what the left long ago learned. There’s nothing so chic as a policeman’s truncheon. Read on ›

Yesterday Barclays Bank won the vote to endorse its billions of Arab fund-raising. Its board was attacked from all sides, even by those voting for the deal. Welcome to the world of recession business. Clients are going to have hard cases to sell. That’s our real job. It’ll be exhilarating. Read on ›

There’s an arctic snow storm outside. Even my Dachshund refuses to leave the house. So whilst we’re gratefully holed up in my Swiss home I’m going to write about those losing theirs in the UK. Naturally, I’m interested in the explanations given by the institutions which are turfing them out. Read on ›

As I dug in to my morning Muesli here on the Zurich lake I caught up with yesterday’s FT. There I read an amusing editorial about Barclays being the listening, theatrical bank that headed off a shareholder revolt by the skin of its teeth. It’s true though: in a very clumsy fashion, Barclays and its shareholders are forging a brave new world. The implications for financial PR are profound. Read on ›

The retail shareholders complaining about Barclays Bank’s deal with Middle East and other investors might well have a point. However it is not one that appeals to me. Read on ›