Contrary to popular crisis management mythology, most dramas and disasters aren’t really crises at all. Chin up: things aren’t often really all that bad. Read on ›

Being socially aware didn’t make Big Pharma innovate. Here’s a risky piece reminding us that profit matters more than seeming nice and safe, whatever the Davos savants pretend or their mantras might say. Read on ›

Made public yesterday, the last words from a family of four: “We’re in a Lexus. . . and we’re going north on 125 and our accelerator is stuck. . . we’re in trouble. . . there’s no brakes. . . we’re approaching the intersection. . . hold on. . . hold on and pray. . . pray.” Read on ›

Despite having more off-side affairs than Tiger Woods, despite deceiving us all as Dad of the Year, while he dumped the kids to play away, I’m backing John Terry’s claim to remain captain of England. Read on ›

Warning: this post is counter-revolutionary. A recent BBC’s Culture Show celebrated how WikiLeaks exposes anything which comes its way with no chance of legal comeback. Supposedly this will usher in a revolution in openness. Here’s the case against transparency in defence of trust. Read on ›

Unaccountably, neither WEF nor Richard Edelman invited me to Davos (I’m just down the road, chaps) to discuss the latest Edelman 2010 trust study findings. So, I’ve decided to interrogate the findings anyway from my Zurich lakeside villa. Read on ›

Manchester United and Manchester City have advised their players against using social media accounts. It would seem the players have accepted the advice. The WSJ has taken a similar stance on SM. There are serious issues here to explore. Read on ›

Unite, the union representing BA cabin crew, has postponed the threat of industrial action until after the Easter holidays to allow “families to be able to plan their travel arrangements in confidence”. That would appear to be a good PR move, but it isn’t. Read on ›

Amnesty International has accused Shell Nigeria of human rights abuses, spreading pollution and other crimes against corporate responsibility (CSR). It provoked Paul Holmes, editor and publisher of The Holmes Report, to argue that companies will and should be held to the same standards globally. That’s a naïve response. Read on ›

Today’s The Times reports that Copenhagen’s failure leave plans for nuclear power stations high and dry. It says that government backing is now the key to ensuring the industry’s future. But it also reveals the degree to which the industry has further to go in widening its arguments for support from the state. Read on ›