I found a great quote from Warren Buffett on the PR blog of Dr. Leslie Gaines-Ross, Weber Shandwick’s Chief Reputation Strategist, and it set me thinking. Does Buffett’s quote contradict my take on Ryanair? Read on ›

As a reputation strategist, I find Ryanair fascinating. Judging by the response to my first post here and on Linked-in’s PR Group discussion pages, I’m not alone.  Read on ›

Disclosure: I’ve never flown Ryanair. So I might be speaking out the bottom of my non-reclining seat. However, I love most of Ryanair’s PR. Here’re ten reasons why (and the cavil). Read on ›

I read in this morning’s The Times that in the US, Harris Tweed has decided to de-Scottify its brand following the release of the Lockerbie bomber. How dumb do Harris Tweed think Americans are?  Read on ›

I’ve been discussing corporate blogging, authenticity and trust with Neville Hobson, one of the UK’s leading “social media” commentators. I do hope you will click through to Neville’s blog and follow it in more detail, but first, here’s a brief summary of the issues at stake. Read on ›

The Canadian Public Relations Society (CPRS) recently adopted a modern definition of PR. It throws up a whole host of issues about what PR is about. Here’s my take on the business PR professionals are in.

Read on ›

After my post in homage to Jade Goody and Max Clifford, CIPR President Kevin Taylor left a comment on my blog, and Max Clifford kindly got in touch. The latter tells me that he’s not surprised by the comment of Kevin Taylor condemning him. Read on ›

British lawmakers have criticised the police for leaking too much information to the media. I agree. But what’s really required is a communication overhaul. Read on ›

The Times columnist Daniel Finkelstein says there is no benefit to be had from being strident, tough and arrogant when communicating the harsh decisions that governments and firms are going to make over the next few years. He’s right. But is that all there is to this debate? Read on ›

Wal-Mart’s business and reputation are growing. CEO Lee Scott is leaving the company on a deserved high. There’s a twist: it looks like the “bad” old lean Wal-Mart is what’s doing well, not the reborn touchy-feely version. Read on ›