According to Google CEO Sundar Pichai’s memo entitled Our words matter, if one man employed by the company writes or says something women find offensive regarding their gender, Google’s women start ‘hurting’ and ‘worrying’ every time they enter a room or open their mouth to speak in a meeting. Read on ›

A Google employee who wrote a controversial memo, which accused the ‘don’t be evil’ employer of silencing views and creating an authoritarian ideological echo chamber, has had his points proven by getting fired. Google’s response to one man’s critical opinion may not be evil, but it comes close. Read on ›

What words might best describe Charlie Gard’s last months on earth, when he couldn’t move, breathe or swallow without the support of machines and other intrusions, which were eased by morphine? Read on ›

A just published report from the Hamburg Media School, commissioned by the Otter Brenner Stiftung, accuses the German media of succumbing to steamroller journalism in support of Angela Merkel’s refugee policy in 2015 and early 2016. The researchers looked at 35 000 articles published over a 20-week period. They found that the media ceased being professional regarding the refuge crisis, when they adopted an overwhelmingly emotionally-involved tone in favour of the government’s actions. Read on ›

21^st Century PR Issues maintains that within PR circles there is a near-universal conformity governing the industry’s self-destructive, poorly thought-through response to the Culture Wars. In short: the PR business is currently leading clients in the wrong direction. So here is a PR manifesto that sets out how things could be turned around so that we can help our clients keep their end up in the 21^st_century Culture Wars. Read on ›

Societies in the 21^st century are increasingly defined by rapidly fragmenting socio-cultural outlooks and competing ways of life. Personhood has been politicised and commodified: we have identity politics and firms track our tastes. Whether it is the words we utter, the clothes we wear, the food we eat, or our taste in holidays, music and sport, or how we demarcate our sexual, racial or national identity, cultural chasms and schisms divide us, even as we are supposed to empathise more intensely and widely. Read on ›

What unites all the major political parties in South Africa: the African National Congress (ANC), the Democratic Alliance (DA), the South African Communist Party (SACP) and the Economic Freedom Fighters (EFF)? The answer is their determination to divide the country along pre-existing racial fault lines. Yet the DA, South Africa’s main opposition party, has had the audacity to lodge a misconduct claim against Bell Pottinger (BP) with the UK’s Public Relations and Communications Association, accusing it of “sow[ing] racial mistrust, hate and race-baiting, and [encouraging a] divided society”.  Read on ›

The success of both BREXIT and Trump tells us that the world is changing. Their triumphs mark a transformation of the public’s mood, which is causing the rules governing media schmoozing and managing relations with the masses to be rewritten, as fast as the authority of existing elites evaporates. Read on ›

Professor Anne Gregory and Jean Valin have asked readers of PR Conversations (PRC) to get involved in their project to produce a Global Body of Knowledge that defines the capabilities that proficient public relations practitioners should possess.  I am taking up that challenge here by critiquing their attempt to elevate public relations into a respected profession by defining the professional qualifications that PR pros must acquire. Read on ›

On Tuesday 26 May I’m involved in organising the Zurich Salon’s discussion on whether “the EU is a threat to democracy or its guardian?” in association with the Karl der Grosse. Read on ›